What do 0845 telephone numbers cost

Check what you need to do. To help us improve GOV. It will take only 2 minutes to fill in. Cookies on GOV. UK We use some essential cookies to make this website work. Accept additional cookies Reject additional cookies View cookies. Hide this message. Call charges and phone numbers. How much do numbers cost to call from mobile? Useful Information How much are calls to numbers? How much does it cost to call an number on FreedomPop? How much does it cost to call an 08 number on FreedomPop?

How much does it cost to call an 01 number on FreedomPop? How much does it cost to call an 03 number on FreedomPop? One reason for the mistrust of numbers is that they were originally introduced as a local rate phone number. The dialling code was introduced in as a local rate number. In , the and dialling codes were shut down and transferred to the system.

This change in use is one of the reasons consumers are wary about calling numbers. There has also been a wave of scams using numbers. The service charge system is one easily exploited by scammers. The first scam involves purchasing a number and then using it to call many different phone numbers and hanging up.

Also, the use of numbers is not limited to the private sector. They are also used in the public and voluntary sector. For example, both the NHS in Wales and the Salvation Army are two bodies that use numbers to provide information and support. NHS Wales use the number for several dental helplines that members of the public can contact. The Salvation Army makes use of numbers for enquiries relating to item collection as well as their family tracing service.

While businesses are free to use numbers, there is one area where they cannot use them. Since it has been against the law for a company to offer a number for people to call their customer service line.

If someone wants to contact the customer service department, then the business has to provide a standard rate number i. At the start, the ban only applied to retailers, traders and passenger transport. This changed in October when it was widened to include the financial sector.

Although the use of numbers is reducing, they are likely to be around for a little while longer — and many companies buy numbers for use as booking helplines , among other uses. There continued use by will be affected by things such as:. Customer pressure is likely to see organisations opt to move away from the use of numbers.

This was the case with public sector bodies. There are, for example, very few Government Departments, local authorities or local health bodies using numbers.